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Screen Sharing With Crossloop

by admin on 29/10/09 at 8:51 am

You know how difficult it is talking somebody through the resolution of a PC related problem when the user is a non-rechie. Often their description of the problem just makes no sense. Well, fret no more.

Screen sharing with Crossloop is here!

Crossloop seems to be geared towards providing a community of helpers who you can make contact with to sort out your computer related problems. These helpers are granted access to the users’ PCs via the Crossloop application. Andit’s this piece of technical wizardry that we can use to help our friends and colleagues with.

Downloading and installation is a piece of cake.

To share someone’s screen, the following needs to happen:

• Bothe non-techie user and helper start up Crossloop on their machines.
• The user generates an access code in Crossloop, gives it to the helper and clicks the Connect button.
• The helper has 2 minutes to enter this access code into Crossloop, click connect and establish the connection.
• Said user must approve the connection attempt.
• The helper will see the user’s screen in their Crossloop screen.
• If the user chose the option, the helper can even take over control of the user’s computer. Cool. Reckless!

At any point in time both user and helper have the ability to terminate the connection.

I’ve tried Crossloop a couple of times to help someone out (“how do I zip up 10 Word documents?!“) and I have to say – it’s pretty good. Response time is good and screen quality is excellent. What makes this app even better is the pricetag. It’s FREE.

You really have no excuse for not helping your Grandma now. So you better keep this tool hush hush!

There’s a tutorial here on how to share your screen with Crossloop.